Legal
Cancellation Policy
Last updated: August 4, 2026
The content below is a general template provided for transparency — it is not legal advice. Please have a qualified attorney review it to confirm it fits your business and jurisdiction before you rely on it.
We keep cancellations simple and stress-free. This policy explains how to cancel or reschedule sessions and how cancellations work for monthly packages and digital products.
No cancellation fee
You may cancel any coaching session, discovery call, or marketing consultation at no charge. There is no cancellation fee of any kind.
How to cancel
Cancel from your client portal or by replying to your confirmation email. Your calendar slot is released automatically so others can book it.
Rescheduling
Prefer to reschedule instead of cancel? Simply book a new time — there's no penalty for changing plans. When possible, we appreciate at least 24 hours' notice so we can offer the slot to someone else.
No-shows
If you miss a session without cancelling, it may count as a used session for that period. If something comes up, just let us know — we'll always work with you.
Monthly coaching packages
Monthly packages can be paused or cancelled before your next billing cycle — just reach out and we'll take care of it. Sessions included in a given month are intended to be used that month and do not roll over unless we agree otherwise.
Digital products
Template purchases are digital and delivered instantly, so they are non-refundable once access has been provided, except where required by law. See our Terms of Service for details.
Cancellation reason (optional)
We may ask for a brief reason when you cancel. This is optional and used only to help us improve.